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Customer Support That’s Best in Class!

PAR has worked hard to earn its reputation for providing unparalleled customer service. Our goal is for you to have an amazing experience every time you interact with us.

Get the answers you need – quickly and accurately

Part of our commitment to our customers is to give access to the information you need at your fingertips. The resources below are a great place to start. 
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Web Issues & My Account

Get information about our website and specifics about your account.

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Order Information

Check out the status of recent orders or your order history.

A psychologist reviews PAR's BRIEF-2 manual

Product Information

Get answers about our products, including qualification levels.

A counselor logs into PARiConnect

PARiConnect / Digital

Get details about PARiConnect and learn more about our easy-to-use digital materials.

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Contact Us

Select a link below to visit your preferred section:

Email Phone Address Chat With Us

Submit the form below and a Customer Support Representative will be in touch with you soon:

Please select the type of support you need:

By clicking the checkbox below I agree that PAR may collect and use the information requested on this form to contact me about PAR’s products and services and provide requested customer and technical support in accordance with the PAR General Terms and Conditions at www.parinc.com/trust-center/general-terms-and-conditions and the practices set forth in the PAR Privacy Policy at www.parinc.com/trust-center/general-privacy-policy. I understand that I may withdraw consent at any time by contacting PAR Customer Support.


Contact Us By Phone

Monday through Friday 8 a.m.–6:30 p.m. (U.S. ET)

Customer Support

For assistance with orders, quotes, or other general questions 

Toll-free (U.S., Puerto Rico, U.S. Virgin Islands, and Canada): 1.800.331.8378 

International (all other areas): Dial your international access code followed by 813.449.4065  

United Kingdom Toll Free: 0800 949 6305
 
Australia Toll Free: 1800 159 345 

Technical Support

For assistance with digital materials, Windows software, or parinc.com issues

Toll-free (U.S., Puerto Rico, U.S. Virgin Islands, and Canada)
1.800.899.8378

International (all other areas)
Dial your international access code followed by 813.449.4066

Mailing Address

Our Location 
PAR, Inc.
16204 North Florida Ave.
Lutz, FL 33549

Returns Address
PAR, Inc.
16130 North Florida Ave.
Lutz, FL 33549

PARiConnect 

For assistance with our online assessment platform, including creating a new account or technical issues

Toll-free (U.S., Puerto Rico, U.S. Virgin Islands, and Canada): 855.856.4266 

International (all other areas):  Dial your international access code followed by 813.449.4205 

Business and Resource Forms

PAR has a variety of forms to help you partner with us. These include forms for educational and training discounts, qualification levels, and more. Looking for licensing rights or usage permissions? You’ve found the right place. 

View Forms
Psychologist reviewing form to submit to PAR

What makes PAR Customer Support the best?

Our commitment to our customers ties into two of PAR’s Core Values: Be Kind and Do Good. Whether you contact us through our website, chat, or over the phone, our goal is to provide you with the precise information you need so you can get back to what’s important—helping your clients, students, and communities.

Same day shipping.

You'll get exactly what you ordered.

Courteous, highly trained professionals will handle each call.

You'll receive free technical support.

Quick response to your e-mails.

Place orders online, by phone, or by fax with confidence regarding your privacy.

You'll be the first to know what's new at PAR.

Not satisfied? Return with no questions asked.