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PARiConnect and Digital Materials to Help You Help Others!

Caseloads are larger and time is more precious. PAR can ease your load with PARiConnect, the assessment industry’s leading online platform, and with convenient digital materials such as our e-Manuals and e-Stimulus Books.

PARiConnect

Answers to some of the FAQs surrounding our online assessment platform.

What is PARiConnect?

PARiConnect is a secure Internet platform that enables users to administer various PAR assessments and receive reports online. Assessment results can be obtained in three different ways: through administration of an on-screen, in-office assessment; through an on-screen, remote administration using the client’s computer; or through hand-entry of responses already obtained from a paper-and-pencil administration.

PARiConnect provides similar reports as those offered by the desktop versions of the software, including score reports, interpretive reports, and other types of reports, depending on the assessment administered and the options available. Reports are initially generated on-screen, but may also be printed or saved to your desktop. The version of the report saved to your desktop is a Rich Text Format (RTF) and may be edited in a word processing program such as Microsoft® Word, enabling you to add your own notes and observations to the report.

You must create a PARiConnect Log In ID and password when you establish your PARiConnect account. 

Are there any setup or yearly licensing fees or costs? 

No. With PARiConnect, you only pay for the administrations and reports you need. i-Admins and Reports are sold in minimum quantities of five, so you can try a new test without a large initial investment. 

Can I re-run a report for the same client and test administration without using a report counter?

Yes, you can regenerate reports without depleting your report inventory. Although PARiConnect requires you to purchase report uses for each type of report for each instrument assessed, you can generate the same report multiple times using different norms or demographics without using up an additional report—and regenerated reports are saved individually, not overwritten on the original.

Can the Account Supervisor limit which parts of PARiConnect can be accessed by other users on the account?

PARiConnect can be customized for one of three types of users, as described below. Each type of user has a different level of permissions and therefore a different level of access to specific screens, paths, and sensitive client information.

Supervisor

  • Purchase i-Admins and report uses
  • Allocate i-Admins and report uses across organization
  • Change permission levels
  • Add clinicians/psychologists
  • Access all clients
  • Access Pending Assessments section
  • Access Reports section
  • Assign assessments

Clinician or Psychologist 

  • Access own clients
  • Access Pending Assessments section
  • Access Reports section
  • Access assignments

Research or Office Assistant

  • Access clients for assigned clinicians
  • Access Pending Assessments section
  • Access Reports section
  • Assign assessments

 

Does the system offer any data verification options?

Yes. PARiConnect offers two options for verifying item responses quickly and easily. In the manual method, you re-enter item responses in a second column; the system marks any variances and allows you to correct the data. In the automatic method, the computer audibly reads back the client responses item by item so you can verify their accuracy and correct any mistakes.

How can I order more i-Admins or Reports?

Additional uses can be ordered directly through parinc.com or by phone or email. If you will be ordering via phone or email, please reference the customer number and the name of the PARiConnect Account Supervisor so we can be sure to properly assign the purchased uses. You can also initiate a reorder of Admins and Reports directly within PARiConnect from the “Assess” screen or from the View Inventory link on the home screen. 

How can my organization change the Account Supervisor?

PAR Customer Support will need to speak with the new Account Supervisor to verify their qualifications. We will also need a letter requesting the change printed on company letterhead. You can print this letter on your company’s letterhead and email it to cs@parinc.com with the required information.  

If the supervisor currently designated on your PARiConnect account has left your organization or otherwise changed roles you can request that we assign another user the Supervisor role on your existing PARiConnect account. To process this change request, a couple of steps are needed:    

1.) We must receive a letter on your company letterhead explaining your request. PAR can provide a letter template for this purpose, so please Contact Us to obtain the template or you can contact us directly when signed into PARiConnect at https://app.pariconnect.com/Help, simply click “Email Us” to request the letter template to initiate the change request.   

 2.) Once you send the signed letter to us, we will reach out to the new account supervisor via email to confirm their qualification details and acceptance of the responsibilities of the account supervisor role. 

Once both steps are completed, we will process the change of Supervisor on your account and notify the new Supervisor the change has been made.

How do I obtain access to PARiConnect?

If you already have an email address and password at parinc.com, please review the Account Supervisor Agreement, then call 1.855.856.4266. A friendly Customer Support Specialist will help you set up your PARiConnect account. If you are a new PAR customer, or you are an existing PAR customer who doesn’t have a parinc.com account, please register first. When you have finished creating your parinc.com account, please review the Account Supervisor Agreement, and then call 1.855.856.4266. A friendly Customer Support Specialist will help you set up your PARiConnect account.

Is PARiConnect secure? Is my client data safe?

PARiConnect was designed with HIPAA compliance in mind. At PAR, we understand that laws are changing, technology is changing—and, as a result, your practice has to evolve. The safekeeping of sensitive information is extremely important to us. In fact, it has been at the top of our list as we designed PARiConnect. Your transmissions are protected with TLS 1.2 encryption, and all internal PARiConnect communications are performed behind a firewall. In addition, PAR is EU-U.S. Privacy Shield Framework compliant, certified to adhere to privacy and security principles outlined by the U.S. Department of Commerce. All systems are hosted at a Flexential data center that is centrally located to our U.S. customer base. For more information on the security credentials of this data center, visit this page.

What are the administration options?

Three administration options are offered: on-screen, remote, and paper-and-pencil.

On screen: PARiConnect is a client-centric system, so it’s as simple as setting up a client file and assigning the appropriate assessment to your client. After administration, you’ll be able to review and verify his or her responses and view the report. Print reports or download them to your desktop for easy editing.

Remote administration: The system allows you to e-mail an invitation to complete an assessment to anyone with an e-mail address. Once the client receives the invitation, he or she simply clicks on the link in the e-mail and takes the test. You’ll be notified immediately after the administration is complete. Quickly verify responses and run, edit, and print reports.

Paper-and-pencil: PARiConnect enables you to easily populate test forms with item responses and quickly get reports. Use your keyboard or mouse to enter item responses on a screen that replicates the look of the printed form; a unique magnifying box allows you to “zoom in” on each item row for easier viewing. There’s no need to purchase i-Admins for tests you don’t administer using PARiConnect—you just pay for the reports you generate.

What kind of system should I have?

PARiConnect requires a Windows®-based or Mac desktop or laptop computer with an Internet connection and the latest version of one of the following web browsers: Chrome™, Safari®, or Firefox®. PARiConnect also runs on Microsoft Edge.

PARiConnect will run on any version of the Apple iPad with Safari version 10.0 or higher. A full-size iPad is required for valid on-screen administration of the RAIT or TOGRA. A word processing program (e.g., Microsoft Word) is required to download and edit PARiConnect-generated reports. If using an iOS device, a word-processing app or a PDF app (e.g., Microsoft Word or Adobe Acrobat Reader) are necessary to view and generate PARiConnect reports.

What is PAR’s position on telemedicine and remote assessment administration?

Telemedicine, also known as telehealth or telepractice, uses telecommunication technology (such as telephones, Internet sites, videoconference sites, social media, and e-mail) to deliver communications to and from practitioners and patients.  

Psychologists should use their best judgment when determining if and when assessment tools are appropriate for use in the practice of telemedicine. Further, they should check local laws and regulations specific to their geographic location and should refer to APA's guidelines for telepsychology and their professional associations for guidance.

What is the difference between a Score Report and an Interpretive Report?

Score reports provide scoring and validity information only. Interpretive reports provide scoring and validity information plus in-depth descriptions of assessment results.

What tests are currently available on PARiConnect? When will other tests be added?

To view the current list of products available on PARiConnect, please visit PARiConnect. New assessments are being added on an ongoing basis.

Do your programs run on Mac computers?

Although PAR does not officially support our software on Mac computers, many customers have had success using our programs on Macs that have installed a copy of Windows 8 or 10 using Apple® Boot Camp. With Windows and Boot Camp, you can boot the Mac in full Windows mode and have full Windows functionality, allowing PAR software to run effectively. You must choose the NTFS file system for the Windows partition of your hard drive when installing Windows.

Although Apple offers other methods of running selected Windows software on Macs, only Macs with Boot Camp and an installed version of 8 or 10 have the Windows functionality required to run PAR software. Specifically, Parallels Desktop for Mac will NOT run PAR software.

For more information about Boot Camp and Windows, contact your Apple dealer or visit the Apple website at http://www.apple.com/support/bootcamp/.

e-Manuals

Answers to questions about the use of e-Manuals.

What is the format of e-Manuals?

e-Manuals can be viewed via a web browser through PARiConnect, PAR’s online assessment platform. They can also be downloaded via the original confirmation email or from the My Downloads page on parinc.com to one specific device.

To view e-Manuals online:

Log in to your existing PARiConnect account and click on the Digital Library link in the Quick Links section. If you do not have a PARiConnect account, visit our PARiConnect register page to register. You can then view your e-Manuals on-demand on any PARiConnect-compatible browser

To download an e-Manual to a device:

e-Manuals are provided in a DRM-protected format that prohibits printing and copying any portion of the manual. To download and view our e-Manuals on your Windows or Mac computer, iPad, or Android tablet, you will need to install reader software that supports Adobe DRM. If you do not already have an Adobe.com login and compatible reader software installed on your device, you will need to download one of these programs and create an account. For the latest requirements and downloads, click the links below to visit the website for the reader of your choice.

BlueFire Reader (recommended): The Bluefire Reader app is available for Apple iOS, Android, and Windows. You may incur a small fee for the app download.

Adobe Digital Editions: Adobe Digital Editions software is a secure platform that allows users to download and view electronic publications for Apple iOS, Windows, and Android. Both the software and the Adobe.com account are available at no charge. Please note that devices running on Apple’s iOS15 will not display e-Manuals correctly. If you are using iOS15, please use the Bluefire Reader app or access your e-Manual through the Digital Library in PARiConnect.

The commonly used application Adobe Reader does not support our e-Manuals.

What kind of a system should I have to view an e-Manual?

e-Manuals are accessible within the Digital Library of PARiConnect which requires a Windows®-based, Chrome OS, or Mac desktop or laptop computer with an internet connection and the latest version of one of the following web browsers: Chrome™, Safari®, Firefox®, or Microsoft Edge. PARiConnect will run on any version of the Apple iPad running iOS 10 or higher and on most Android tablets.

Can I view e-Manuals on an e-reader or a tablet/iPad®?

e-Manuals from PAR can be downloaded and viewed on the iPad and on Android tablets. Use of e-Manuals on these tablets requires you to download Adobe Digital Editions or the BlueFire Reader app onto your device. The PARiConnect Digital Library also allows users to view e-Manuals via a tablet or an iPad. Please note that devices running on Apple’s iOS15 will not display e-Manuals correctly. If you are using iOS15, please use the Bluefire Reader app or access your e-Manual through the Digital Library in PARiConnect.

Can you create bookmarks for specific pages?

You can create bookmarks to specific pages if you are viewing the downloaded e-Manual. Once you are on a page you wish to bookmark, simply click the "Create Bookmark" button and add a note about the bookmark. To view any bookmarks you have created, click on the Bookmarks tab on the left side of the screen.

How many times can I download an e-Manual?

Each e-Manual you purchase is licensed for one user. We provide two download links per purchase. The second download link serves as a backup should you experience computer problems, replace your computer, or otherwise lose your original copy. To view your e-Manuals on devices other than the one you used to download, access the Digital Library on PARiConnect. All users with access to your PARiConnect account will be able to view your purchased e-Manuals.

Is it possible to print out the e-Manual if I want a hard copy?

Because e-Manuals are in a DRM-protected format, printing is prohibited. The e-Manual can only be viewed on-screen via Adobe Digital Editions, the Bluefire Reader app, or via the PARiConnect Digital Library. Please purchase the print manual if you need a hard copy. Expedited shipping is available if you require the print manual quickly.

Is it possible to search the e-Manual by keyword?

Yes, it is possible to search the e-Manuals by keyword.

Is the e-Manual identical to the printed manual?

Yes, all the information contained in the printed manual, including tables and graphs, is included in the digital version.

e-Stimulus

Learn about the use of our e-Stimulus Books.

What is the format of e-Stimulus Books?

e-Stimulus Books can be downloaded via the original confirmation email or from the My Downloads page on parinc.com to one specific device. They may also be accessed via a web browser through PARiConnect, PAR’s online assessment platform. 

To view e-Stimulus Books online, log in to your existing PARiConnect account and click on the Digital Library link in the Quick Links section. If you do not have a PARiConnect account, visit our PARiConnect register page to register. You can then access your e-Stimulus Books on-demand on any PARiConnect-compatible browser.  

e-Stimulus Books are provided in a DRM-protected format that prohibits printing and copying any portion of the stimulus book. To download and view our e-Stimulus Books on your Windows or Mac computer, iPad, or Android tablet, you will need to install reader software that supports Adobe DRM. If you don’t already have an Adobe.com login and either Bluefire Reader or Adobe Digital Editions software installed on your device, you will need to download one of these programs and create an account. For the latest requirements and downloads, click the links below to visit the website for the reader of your choice. 

Bluefire Reader (recommended): The Bluefire Reader app is available for Apple iOS, Android, and Windows. You may incur a small fee to download the app.

Adobe Digital Editions: Adobe Digital Editions software is a secure platform that allows users to download and view electronic publications for Apple iOS, Windows, and Android. Both the software and the Adobe.com account are available at no charge. However, please note that devices running on Apple’s recently released iOS15 will not display e-Stimulus Books correctly. If you are using iOS15, please use the Bluefire Reader app. 

The commonly used application Adobe Reader does not support our e-Stimulus Books.

What’s the difference between in-person and remote e-Stimulus Books?

The main difference between the two stimulus books is display orientation. In-Person e-Stimulus Books are convenient alternatives to paper administration that allow you to administer stimuli face-to-face via tablet. It is meant to take the place of the print version. Once downloaded to your device, it displays stimuli upside down so that, when you are sitting across from your client, stimuli are presented to them right side up, just like a printed stimulus book.

Once downloaded to your device, the remote version displays stimuli right side up. It is meant to be presented over a videoconferencing app for remote administration. Some remote versions may have a different subtest makeup than the print version due to some subtests’ unsuitability for remote administration.

Software

Answers to questions about PAR software, downloads, and system requirements.

Does PAR still sell and support desktop software that offers administration, scoring, and reporting features for major products?

PAR is no longer selling desktop software for our proprietary products, with the exception of the Personality Assessment Inventory (PAI-SP) and its related modules. We will continue to support using any previously purchased PAR software through the end of 2024. Serial counters will continue to be sold through 2024. For more specifics, see our desktop software page.

What is the process for installing a downloaded software program?

Once you place your order, you will receive an email with instructions, a Quick Start Guide, a link to download the software, and your serial number. You can also access the link to download the software in your account; click on your profile in the upper right-hand corner, select “My Downloads,” then click the “Software Downloads” tab to access your program. Once you download the software to your computer, you will run the Setup.exe file and follow the on-screen instructions.

Will PAR programs run on a network?

Most current PAR software can be installed in a network environment, to provide access for multiple workstations. Please contact our Technical Support department if you have any difficulties with specific programs; some older programs may require an upgrade to support network installs.

How do I set up PAR software on my network?

Using a network workstation, not the system console, you will need to install the program files to a network share and set them up to run on the local workstations. Configurations where the software runs on the server are not supported.

On the server, create a share (or designate an existing share) where the program directory will be created during installation. Users will need "full control" permissions to the program directory. 

On each workstation, map a network drive to the share. The path to the share must be the same for all workstations.

From one of the workstations, install the software to a directory on that mapped drive (e.g., Z:\PAI Software Portfolio). Duplicate the program shortcuts (e.g., pointing to Z:\PAI Software Portfolio\PAI_main.exe) from this workstation on the other workstations. 

Running setup on the workstation verifies that the share is set up correctly and triggers the network install configuration (installing from the console of the server would create a locally installed license, making it inaccessible from the workstations).

What file and system permissions are required for PAR software?

As with most programs, Administrator permissions are required to successfully install PAR software. Once installed, most PAR programs will run for users with the default permissions of the user group. For older programs, or if permissions have been changed from the defaults, it may be necessary to grant "full control" permissions to the user for the program installation directory and contents.

What is NTFS?

NTFS is a file system that is included with Windows to improve reliability, performance, and security of data stored on the drive. Windows 8 or 10 systems are usually preconfigured with NTFS for the hard drive, although older file systems such as FAT32 are still used for smaller drives (e.g., USB flash drives).

How can I tell if I have NTFS?

Right-click the drive where you want to install and select Properties. The file system is listed below the label and type of drive.

What can I do if C: isn’t an NTFS drive? 

Windows includes a utility that converts partitions to NTFS. For instructions, refer to Microsoft's support article.

If you have another drive with NTFS, you can install the program to that drive. After reading the license agreement, click Browse and substitute the drive letter for C: (e.g., D:\Program Files\PAI Software Portfolio).

If I purchase PAI software from PAR, will I be notified of any future updates or upgrades to that product?

If an upgrade occurs, the new version will be listed on our website and purchasers of the previous version will be notified by email. Individuals who purchased the earlier version of the product within the 90 days prior to the new release may request a complimentary copy of the upgraded version. Other previous purchasers will have an opportunity to upgrade to the new version at a significant cost savings.

I have a CD-ROM version of an existing program and would like to get a download version since I do not have a CD-ROM drive. Is this possible?

Software is available for download from our website, but proof of purchase is required to receive your download. To receive a download version of a previously purchased program, please contact our Technical Support Department at 1.800.899.8378 or Contact Us to provide proof of purchase. Be sure to provide your Customer ID, order reference number, and/or name/address associated with the software purchase.

How can I re-install my downloaded software if I have computer problems?

Simply log in to our website using the email address and password associated with the Software Download purchase. Click on your profile in the upper right-hand corner, select “My Downloads,” then click the “Software Downloads” tab. This page includes the serial number and a download link for any software downloads you have purchased.

Will I be notified if you release any updates or upgrades to a software product I purchase?

Updates are small changes that do not affect the program features. PAR Customers will be notified of any updates deemed critical to the use of a program. All PAR software updates are available for download from the Software Downloads section of this website. Complete instructions are provided on-screen. 

Upgrades are significant changes in either the decision rules of the program or the program features. With an upgrade, the version number of the program changes (e.g., from Version 1 to Version 2). Upgrade announcements are sent to purchasers of the earlier version. You may upgrade from an earlier version of the program at a cost that is significantly less than the price of the new version.

If you purchased the previous version within 90 days of the release of the upgrade, you are eligible to receive the new version at no cost.

How does the licensing work for software downloads and how many users can PAR software support?

Each software license (purchase) is limited to a single user at any given time. The license can be tied to a single computer by installing the software locally, or it can be shared among multiple users by installing it to a network share. When a shared license is in use, other users attempting to run the program will be notified that it is temporarily unavailable. If simultaneous access is required, we recommend that you purchase multiple programs and install them in different locations/network share drives. Alternatively, consider using our online assessment platform, PARiConnect, since it does not involve a limitation in simultaneous users.

How does the licensing work for Software Downloads?

The licensing works the same way as it does with our other programs. Each software license (purchase) is limited to a single user at any given time. The license can be tied to a single computer by installing the software locally, or it can be shared among multiple users by installing it to a network share. When a shared license is in use, other users attempting to run the program will be notified that it is temporarily unavailable. If simultaneous access is required, we recommend that you purchase multiple copies and install them in different locations.

Is the software I’ll receive identical to the old CD-ROM version of the program?

Yes. It is exactly the same software, available for download instead of using a CD. 

What are the requirements for PAR software? 

Current versions of PAR programs are supported on Windows® 8 or 10. For the PAI and related software products that are still available for purchase, the software is compatible with Windows 11. Installation requires a connection to the internet, and activation requires either a connection to the internet or a telephone. The software must be installed to a drive/partition with an NTFS file system; other file systems such as FAT are not supported.

Can I download your software programs directly from your website?

PAR is happy to offer our proprietary software programs in a downloadable format both for new purchasers of the PAI Software Portfolio as well as customers who purchased PAR software prior to 2/1/24. When you purchase the PAI Software Portfolio program, your serial number and a link to download your software will be emailed to you as soon as you complete your order. Our downloadable software products do not include any test forms. Any previously purchased software downloads on your account will be available by signing in to our website using the email address and password associated with your account. Click on your profile in the upper right-hand corner, select “My Downloads,” then click the “Software Downloads” tab. This page includes the serial number and a download link for any software downloads you have purchased.

Do you offer product demonstrations so I can evaluate a software product before I purchase it? 

PAR does not provide demonstration versions of our software. However, we do offer a 45-day No-Risk return policy. Some of our products offer sample reports on our website. To preview sample reports for our software products, visit the product page, click on the Resources tab, then look for sample reports links.

Does PAR offer free technical support?

PAR provides technical support free of charge for all the products we sell. Our Technical Support Specialists have extensive product knowledge and direct access to both programming and product development staff for prompt and accurate answers to your questions.   

How do I contact Technical Support?   

Our Technical Support Specialists are available Monday through Friday from 8 a.m. to 6:30 p.m., ET. 

Email: Our Technical Support Specialists will allow you to provide information we need to assist you quickly. If you are using our software, please be sure to include any error message(s) you received and describe what you were doing when you got the error message(s). 

Phone: Toll-free 1.800.899.8378 (U.S. & Canada). All others, phone 1.813.449.4066. When contacting us by phone about a software issue, please be seated at your computer and have the original program disks with you.